Protecting your personal information is our highest priority at Sona Gamer. This Privacy Policy clearly explains what data we collect, why we collect it, how we store it, and whether it is ever shared with anyone.
A quick overview of how Sona Gamer keeps your data secure
Every transaction and piece of personal data is protected with 256-bit SSL encryption — as secure as your bank.
Your personal data is never sold or shared with advertisers or third parties — that is our commitment.
Our systems are regularly audited by third-party security experts to ensure there are no vulnerabilities.
Member identity verification is carried out solely for security purposes — all KYC information collected is kept strictly confidential.
Every cookie we use and why it's used is clearly explained. You can disable any non-essential cookies at any time.
When you request to view, correct, or delete your data, Sona Gamer responds within a maximum of 72 hours.
Sona Gamer We only collect information that is strictly necessary to provide our services — nothing more. Collecting unnecessary data goes against our principles. The data we do collect falls into two categories: what you provide directly, and what is gathered automatically during your use of the platform.
| Data type | What data we collect | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age and identity verification |
| Contact information | Mobile number, email address, physical address | Account communications & OTP |
| Financial Information | Mobile banking number, transaction history | Payment processing & verification |
| Usage Data | Login time, bet history, preferences | For service improvement and security |
| Device Information | IP address, browser type, device ID | To detect fraud |
During KYC verification, a copy of your national ID or passport is collected. These documents are stored on encrypted servers once verification is complete and are never shared with any third party.
Sona Gamer uses collected data exclusively for specific purposes — no information is used for anything beyond what is stated. Below we clearly outline which data is used for what.
Member data is used solely for the purposes you have consented to. If we ever need to use your data for a new purpose, your consent will be obtained again. This is an unchangeable policy at Sona Gamer.
Sona Gamer uses industry-leading security technology to protect your data. Rather than relying on a single layer of protection, we apply multiple layers — an approach known as "Defense in Depth".
Our staff can only access the information necessary for their specific role. Customer care team members cannot view passwords or full payment card numbers — this is enforced at a technical level.
Sona Gamer believes every member should have full control over their own data. To exercise any of these rights, please contact our support team.
You have the right to know what information Sona Gamer holds about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data, provided there is no legal obligation to retain it.
You can request that your data not be used for specific purposes.
You can request your personal data in a structured, portable format.
You have the right to object to the use of your data for specific purposes.
Sona Gamer does not retain data longer than necessary. Each type of data has its own defined retention period.
When the retention period ends, data is securely deleted or anonymized so that no individual can be identified.
If you have any questions about this Privacy Policy, wish to make a request regarding your data, or suspect a breach, please contact us. We always respond in Bengali.
For any privacy-related requests:
support@sonagamer.net
Subject: "Privacy Request"
General inquiries: within 24 hours
Data requests fulfilled within 48 hours
Deletion requests processed within 72 hours
If this Privacy Policy is updated, members will be notified by email and SMS, and the revision date will be updated on this page. For major changes, at least 7 days' notice will be given.
Your privacy is protected to the highest standard at Sona Gamer. Register now and experience Bangladesh's most secure betting platform.
18+ only. Please gamble responsibly.